Refund and Returns Policy

At Econurturing.com, we deal in live plants and seeds. Our policy is designed to be simple, transparent, and customer-first, while protecting plant health and fair use.

When You’re Eligible

You can request a FREE replacement or refund if:

• Plant arrives dead or badly damaged
• Wrong plant or seeds are delivered
• Seeds are damaged or expired
• Packaging is damaged during transit

Important (Must Read):
Please share a clear unboxing video or photos immediately after delivery.
Requests without proof may not be approved.

What’s Normal for Live Plants

• Mild leaf yellowing
• Slight wilting after transit
• Temporary stress due to weather or travel
• Most plants recover well with basic care.

When Refund or Replacement Is Not Applicable

• Damage due to improper watering, sunlight, or soil
• Natural plant behavior or seasonal changes
• Courier or weather-related delays
• Change of mind after order confirmation
• Requests raised after 24 hours of delivery

Replacement Comes First

• FREE replacement for approved cases
• Shipped in the next dispatch cycle
• No extra delivery charges

Refund Policy

• Refunds are issued only if replacement is not possible
• Amount credited to the original payment method
• Refunds will be processed within 5–7 business days after approval.
• Shipping charges are non-refundable

Seeds Policy

• Seeds are non-returnable once opened
• Replacement/refund only if damaged, expired, or incorrect
• Germination depends on soil, climate, and care

📞 Need Help?

📧 support@econurturing.com

📱 WhatsApp: 8282838100
⏱ Response time: 24–48 working hours

💚 We believe in honest policies, healthy plants, and long-term trust.
🌱 When you grow with us, you grow with confidence.